10-19-2009 10:29 AM - last edited on 03-25-2019 10:42 PM by ciscomoderator
Hello,
We jsut recently switched from Comcast VoIP with an analog handoff to Verizon POTS lines. We didn't have to change a thing in our config. But now, all incomming calls have a caller ID of 9911? What could this be?
I confirmed that we have caller ID on our lines.
Thanks.
Brian
Solved! Go to Solution.
10-20-2009 06:01 AM
Hi Brian,
Looks like all the incoming calls are matching the 1st POTS dial-peer that's configured for 911 calls. The only way to do this through CCA would be to start from scratch. I would recommend that you use CLI to create dial-peers for matching incoming calls (without any destination-pattern). For example, create the following dial-peers for each of your active FXO port:
dial-peer voice 5100 pots
incoming called-number .%
port 0/1/0
dial-peer voice 5101 pots
incoming called-number .%
port 0/1/1
dial-peer voice 5102 pots
incoming called-number .%
port 0/1/2
dial-peer voice 5103 pots
incoming called-number .%
port 0/1/3
HTH,
Saurabh
05-06-2010 02:36 PM
Brian,
Try this:
UC500#conf t
Enter configuration commands, one per line. End with CNTL/Z.
UC500(config)#voice-port 0/1/0
UC500(config-voiceport)#caller-id alerting ring 2
Let me know,
Marcos
10-20-2009 06:01 AM
Hi Brian,
Looks like all the incoming calls are matching the 1st POTS dial-peer that's configured for 911 calls. The only way to do this through CCA would be to start from scratch. I would recommend that you use CLI to create dial-peers for matching incoming calls (without any destination-pattern). For example, create the following dial-peers for each of your active FXO port:
dial-peer voice 5100 pots
incoming called-number .%
port 0/1/0
dial-peer voice 5101 pots
incoming called-number .%
port 0/1/1
dial-peer voice 5102 pots
incoming called-number .%
port 0/1/2
dial-peer voice 5103 pots
incoming called-number .%
port 0/1/3
HTH,
Saurabh
10-22-2009 09:00 AM
05-06-2010 10:05 AM
Hello,
We recently switch carriers again, (from Verizon Back to Comcast), and now caller ID is showing as unknown on all displays and voicemail. We did not change the config at all when making the carrier change.
We have also confirmed that the feature is enabled wityh the carrier. Please advise. Thanks.
-Brian
www.jaydien.com
05-06-2010 02:36 PM
Brian,
Try this:
UC500#conf t
Enter configuration commands, one per line. End with CNTL/Z.
UC500(config)#voice-port 0/1/0
UC500(config-voiceport)#caller-id alerting ring 2
Let me know,
Marcos
05-07-2010 02:26 AM
That seemed to work Marcos, thanks.
Wasn't the option for setting number of rings configurable under earlier versions of CCA? Or am I confusing that with something else? Kind of remember an option for choosing number of rings before the AA answers incoming calls.
-Brian
05-07-2010 06:11 AM
No, currently this is only configurable via CCA. Glad that it worked.
Marcos
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