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CUPC 7 - Error Messages

PAUL CHEN
Level 1
Level 1

Hi,

In CUPC server health status, I see Phone configuration (tftp) download failed.

tftp file name UPCHQPH1.cnf.xml

UPCHQPH1 is the cupc client in call manager 7.

Do I have to configure a cupc client for every cups user ?

In the application user PhoneMessenger do I have to check the 4 'accept' boxes and what are the controlled devices ( the user phones I suppose ? )

Any help appreciated.

Thanks,

Paul

1 Reply 1

htluo
Level 9
Level 9

the UPC device is for soft phone features. If you don't need soft phone feature, you don't need it.

Michael

http://htluo.blogspot.com

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