SUP720 3BXL

Unanswered Question
Oct 19th, 2009
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Hi everyone


I got a big problem yesterday.

the reason is that we can not access Supervisor720 3BXL standby module in the chassis. I left our system log and status at the below.

now it just works one SUP720 in the chassis(slot#7)

I don't know what's going on ,,, and no idear also.

Please let me know what parts is a problem.

I attached our log file.

Thank you.




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Laurent Aubert Wed, 10/21/2009 - 18:23
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Hi,


"supervisor-other" means it didn't boot. It must be likely in rommon state so what you should do is to connect to the console port of this SUP and try to boot it manually and check there is a valid image in its bootflash.


HTH


Laurent.

yongsikahn Thu, 10/22/2009 - 18:38
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Hi, Laurent

thank you for your message.

when i logged into Rommon, the image existed in bootflash.

and also I typed boot for start manually.

But the Sup-standby could not load.

Please check my attachment file.

Thanks.




francisco_1 Fri, 10/23/2009 - 02:12
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to boot from sup-bootdisk from rommom

syntax should be rommon 7 > boot sup-bootdisk:s72033-itpk9v-mz.122-18.IXH1.bin


to boot from disk0 from rommom

syntax rommon 4 >boot disk0:s72033-itpk9v-mz.122-18.IXH1.bin


"boot system flash sup-bootflash" is used when you want to set the boot variable....


see http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note09186a008015bfa1.shtml#s32recover

nishantmj Fri, 10/23/2009 - 06:26
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Make sure u have a green LED on the module first....this might be hardware issue...or u can try reinserting it.

yongsikahn Sun, 10/25/2009 - 19:28
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hi, francisco


yes,you were right but when i accessed rommon status, it could not aware about disk0 although we already had inserted Disk0 on the supervisor.


francisco_1 Mon, 10/26/2009 - 03:39
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If the compact flash card is new you might have to format and initialised the compact flash card in disk0 for the switch to recognised it on rommon!!



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