I have CUCM 5 and Unity 5
- Our reception have the pilot point 1000
- Calls then go to hunt group members: 1001 , 1002,...1012 and finally to 5000 (which is voicemail)
What I want to achieve is simple:
After calls go to PP 1000 and if reception is not logged on AC or all lines are busy-> go to voicemail(hear the reception prompt and let users leave a message)
- formward the message then to the two receptionists (MWI should go on).
Is there a simple way to achieve this?