Cisco Works LMS 3.2 Missing fields in Device center

Unanswered Question
Oct 20th, 2009

In Device Center I am missing the following fields:

Inventory Last collected Time

Configuration Last Collected Time

As well as missing the Management tasks functions available window. I can see the data config archive in The Device Managability Status Report.

I have this problem too.
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ppoiron Thu, 11/19/2009 - 23:58

Hi Mike,

I got the same symptoms on my LMS.

Did you fix that issue ?



Mike Mott Fri, 11/20/2009 - 08:22

Yes I did get that issue resolved with the Help of TAC. They said that I was hitting a particular bug: CSCtc21648

No idea  if you are hitting the same bug or not but here is the information that I was given.

Bug Details

RME links and info missing from Device Center after upgrade


The Resource Manager Essentials tasks and reports are missing from the Device Center. Additionally, all RME-related device information is also omitted.


This occurs after applying the RME 4.3.1 EnergyWise service pack.


A workaround is available by contacting the TAC

ppoiron Mon, 11/23/2009 - 05:56

You're right Mike.

Cisco provided me a patch which fix that issue due to RME 4.3.1 patch.


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