- Blue, 1500 points or more
We took a new 7911 out of the box and configured it up on our CUCM system (6.1.3) At first boot, it upgraded it's firmware. Once we'd configured and tested, we took the phone to site. Plugged it in, and now, it constantly reboots. All other phones at site are fine.
The displays the Cisco splash screen, then eventually, for a brief period, shows the normal screen. Then it flashes "Reboot" in the bottom left hand corner, and starts again. (It never shows "Configuring IP", etc)
We've tried doing a factory reset, and it re-images itself fine. It just never completely comes up afterwards. We've removed it from CUCM, but no change (that was more clutching at straws...)
Unless someone has a bright idea, we're planning on sending it back.