Licensing issue - CUCMBE Upgrade from 7.0 to 7.1

Unanswered Question
Oct 22nd, 2009
User Badges:

My upgrade was successful but the Node license is showing as DEMO. I installed the license I recieved via the PAK and rebotted the BE Server, but it still shows up as DEMO.


I am on with TAC, but they can't seem to figure this out.


Has anyone else run into this issue?


Thanks,

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htluo Thu, 10/22/2009 - 05:16
User Badges:
  • Red, 2250 points or more

For major release upgrade (e.g. from 7.0 to 7.1), you need "feature license".


Go to System > Licensing > License Unit Report. Look at the last block ("Software License Version"). Do you have any feature license?


Michael

http://htluo.blogspot.com

Rob Huffman Thu, 10/22/2009 - 05:34
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Heath,


Is this causing any issues? I wouldn't think the "Node" License would come into play in a "BE" setup as it is a single node and cannot be changed. Just a thought.


Cheers!

Rob


PS: Michael, wouldn't the "Software Feature License" be required for a 6.x to 7.x upgrade not a 7.0 to 7.1 upgrade?? Just curious. Huff

HEATH FREEL Thu, 10/22/2009 - 06:30
User Badges:

No - the server is up and running. The SW feature still says 7.0 as I understand it only show the major release.


After an hour of so with TAC and Cisco Licensing they did send me a Node License that fixed the DEMO issue.


My question now is - why didn't they send me the Node License along with the Feature licenses?


Also - they send me Unity Connection Licensing and PAK, but the upgrade of CM appeared to upgrade Unity as well. What makes this more confusing is that I did not install any new unity licensing, yet I do not have any licensing issues in unity......


Wow - I'm confused. and so was Cisco.

gary.mattson Fri, 02/05/2010 - 06:16
User Badges:

I've just encountered this exact same issue.  If you still happen to have your case number I'd like to reference it when contacting TAC.  Thanks in advance!

Actions

This Discussion