- Bronze, 100 points or more
I am trying to configure an overlay in CCA 2.1. My understanding of an overlay is that it allows me to use multiple extensions on one button. When I chose a phone to test an overlay configuration there are no 'available' extensions to choose from. I thought I could use any extension so I expected to see 201, 202, and 203.
What are the criteria for adding an overlay? Why am I seeing no extensions in the available extension list when creating an overlay in CCA?
Any backround info and help is appreciated.