Unity Install Account

Unanswered Question
Oct 22nd, 2009

i am doing a BARS using DiRT. How do i tell what install account was used as they dont have one that says UnityInstall. i want to make sure i use the same "install" account.

All when doing BARS, is the unityadmin account usually the one to use for full backup?

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Jaime Valencia Thu, 10/22/2009 - 08:25

BARS is for CCM

DIRT is for unity

Do not confuse the tools and terms

Run the PW in report mode to get the accounts used

Usually UnityAdmin is good enough for DIRT, if permissions are missing review the DIRT help online

http://www.ciscounitytools.com/Applications/Unity/DIRT/Help/index.html

There is a chapter on configuring permissions for DIRT

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

kiru Thu, 10/22/2009 - 08:40

i dont see the option to report on the permissions when running the tool. this is on unity 4.1.1

Jaime Valencia Thu, 10/22/2009 - 08:48

OK, new versions DO have a report option.

In your case since the old PW doesn't have it, just start the tool and follow the wizard. It should have the last values selected for each account, just don't go all the way and cancel once you have the account.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

kiru Thu, 10/22/2009 - 08:50

ok i did that and its unityadmin. so that means that account has too many permissions to be able to do a successful Dirt if i click on include messages? if they have unified messaging wont their messages already be in there inbox if i dont check that option? i want all their passwords, greetings, callhandlers etc moved over.

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