Live Record Session not Ending on reciving caller

Unanswered Question
Oct 22nd, 2009

Hello all,

i have an 8 user UC520 demo kit and have Live Record set up on the phones.  the problem i am having is that when i do an extension to extension call and then initate a live record session the extension i dialed does not hang up.  for some reason that extension stays connected to voicemail.  is this jsut the way the system works or is there a fix for this so when i hang up, the other persons phone hangs up as well.  thanks in advance for all your help!

I have this problem too.
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Steven Smith Thu, 10/22/2009 - 12:37

I am not sure this is by design, but I am not surprised this happens.  A 3 way conference is initiated when you use live record.  When the conference is torn down, the remaining parties stay connected. 


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