The "No answer ring duration" only comes into play in conjunction with a "Forward No Answer" setting under the DN config. If there is no "Forward No Answer" setup the phone will ring forever until the far-end hangs up :)
No worries my friend! Yes, the Forward No Answer configuration requires a Directory Number entry (or Voicemail checkbox if using VM) and an applicable CSS, usually something restrictive that cannot reach off-net.
Cheers!
Rob
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