Error message : SYS-5-SUP_REDMISMATCH

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Oct 22nd, 2009
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Hello, I was wondering if anyone else has seen this error. I have searched CCO and I could find any related information.


GMT +00:00 %SYS-5 SUP_REDMISMATCH:Standby supervisor 1 redundancy/power mgmt board detection mismatch

Oct 20 10:50:05 ixsw1ahnd1 2009 Oct 20 02:57:57 GMT +00:00 %SYS-5-MOD_REMOVE:Module 1 has been removed


the old SUP1a module has a boot rom version 5.3(1) and the new module come with version 5.3(2), according to CCO release note "The supervisor engine boot ROM versions must be identical in redundant systems.", i am not sure this related.


Sup1a Module 2

CAT OS 6.2(3)

Rom version 5.3(2)

Hw : 7.5

Fw : 5.3(2)

Fw1: 5.4(2)

Sw : 6.2(3)

Sw1: 6.2(3)


Sup1a Module 1

CAT OS 6.2(3)

Rom version 5.3(1)

Hw : 7.0

Fw : 5.3(1)

Fw1: 5.4(2)

Sw : 6.2(3)

Sw1: 6.2(3)


I will appreicate it if any one else see the error before, please advise.


SY

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Peter Paluch Thu, 10/22/2009 - 23:42
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  • Cisco Employee,

Hello Shinyaw,


I do not have first-hand experiences but I was at least able to find a brief description of the message you are dealing with. It says:


Error Message SYS-5-SUP_REDMISMATCH: Standby supervisor [dec] redundancy/power mgmt board detection mismatch


Explanation This message indicates that the redundant supervisor engine has a redundancy or power management situation. [dec] is the module number of the redundant supervisor engine.


Recommended Action Contact your technical support representative.


The document itself is here (you have to look for the "redmismatch" string, as the document is not thoroughly hyperlinked):


http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/catos/8.x/system/messages/emsg.html#wp1016739


Best regards,

Peter


Shinyaw Chua Thu, 10/22/2009 - 23:46
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Hello Peter,


Thanks, I have read the error message, but the system messge guide has no solution.


Regards

ShinYaw

jfraasch Fri, 10/23/2009 - 04:28
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Do you have power to all your power supplies? Also, if you have lower watt power supplies perhaps they are not enough to power both supes?


I have seen this problem before on 6509 non-e chassis where there is not enough power for some of the higher end modules if you dont get the right power supplies.


James

Shinyaw Chua Sun, 10/25/2009 - 18:50
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hello James,


thanks for input


Does not look like a power supply related.


PS1 Capacity: 1153.32 Watts (27.46 Amps @42V)

PS2 Capacity: 1153.32 Watts (27.46 Amps @42V)

PS Configuration : PS1 and PS2 in Redundant Configuration.

Total Power Available: 1153.32 Watts (27.46 Amps @42V)

Total Power Available for Line Card Usage: 1153.32 Watts (27.46 Amps @42V)

Total Power Drawn From the System: 626.22 Watts (14.91 Amps @42V)

Remaining Power in the System: 527.10 Watts (12.55 Amps @42V)

Default Inline Power allocation per port: 7.00 Watts (0.16 Amps @42V)


Slot power Requirement/Usage :


Slot Card Type PowerRequested PowerAllocated CardStatus

Watts A @42V Watts A @42V

---- ------------------- ------- ------ ------- ------ ----------

1 0.00 0.00 138.60 3.30 none

2 WS-X6K-SUP1A-2GE 138.60 3.30 138.60 3.30 ok

3 WS-X6416-GBIC 118.02 2.81 118.02 2.81 ok

5 WS-X6416-GBIC 118.02 2.81 118.02 2.81 ok

9 WS-X6248A-TEL 112.98 2.69 112.98 2.69 ok


SY

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