WCS password recovery

Unanswered Question
rob.huffman Fri, 10/23/2009 - 04:26

Hi Sujih,

From two of my Faves!

From Scott;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless - Mobility&topic=Security and Network Management&topicID=.ee6e8c0&CommCmd=MB?cmd=pass_through&location=outline@^1@@.2cc1d606/1#selected_message

From Eric;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless - Mobility&topic=Security and Network Management&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1ddf4d96/0#selected_message

Password change for root user through dbadmin and password reset tool

Beginning with WCS 4.1, there is a supported method for recovering

access to WCS, if the root account password is lost. Here is the


1. Log into an account with root (administrator) privilege on

the host operating system

2. Stop WCS.

3. In a terminal window, cd to the WCS bin folder (for example,

C:\Program Files\WCS4.1\bin)

4. Enter the following command:

passwd root-user

Use "passwd -h" to get help.

5. Start WCS

Prior to WCS 4.1, there is no supported method for recovering

access to WCS, if the root account password should have been lost.

Hope this helps!


Lucien Avramov Fri, 10/23/2009 - 06:58

There is a way to recover the password prior to 4.1 but we only provide this in TAC as it involves replacing certain files.

As Rob said: run the passwd.bat file from the WCSX.x\bin folder. You are most likely with a newer version of WCS than 4.0

Lucien Avramov Sat, 10/24/2009 - 10:07

Yes it is. Please open a TAC case, they can do that for you. This can not be provided on this forum.


This Discussion



Trending Topics - Security & Network