How to use new layout in CAD

Unanswered Question
Oct 23rd, 2009

I have been using default layout and modified fields etc. Do you know where what in the script I change so an agent get desired layout.



I have this problem too.
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Abdulbaseer Mohammed Fri, 10/23/2009 - 09:42


I apologize I know I should know better. This instance its UCX 7.x premium and CAD 6.6.

I just wrapped up a client and they were so happy I got them up and running quick they surprised me by calling my last day today. So bit confused and on the hunt for more work, next project.



Abdulbaseer Mohammed Fri, 10/23/2009 - 09:39


You are great and quick as always. I have done this ECC thing and currently using the data to populate in the default layout using my customized filed.

I don't want to use default layout - I want to pop up my customized layout so in CAD when call comes in my layout = baseers layout.

I got my fileds, I created the layout, created workflows but always using default layout I don't know how to do the other.

Thanks for your detailed info. I did that and that part is working.



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