Solved: Issue with a Cisco 837

elias.manchon · ‎10-23-2009

Hello Folks!!

I have a problem with a cisco 837. When I connect the device to ADSL line, the CD led is off, the TX and RX leds are blinking. On the ADSL line exist other router that I want to replace with it and this other work fine.

Could somebody help me please?

Thanks in advance!!.

paolo bevilacqua · ‎10-24-2009

No, it would not.

View solution in original post

paolo bevilacqua · ‎10-23-2009

Post "show dsl interface".

elias.manchon · ‎10-24-2009

Hi p.bevilacqua

I cannot run "show dsl interface" on the router, because it's in the other business. But I have to say you that I suspect that DSL line is a ITU G.992.5 and I think that this router model not support this line type. This reason is sufficient for the cd led is switch off?.

Thanks in advance.

paolo bevilacqua · ‎10-24-2009

If should synchronize nevertheless at a lower speed. There is newer firmware that you can try.

elias.manchon · ‎10-24-2009

Where is the firmware?. I had understood that this model not supported ADSL2+. Then I'm wrong about this question?.

Thanks.

paolo bevilacqua · ‎10-24-2009

Check:

http://www.cisco.com/en/US/prod/collateral/routers/ps221/prod_bulletin0900aecd801d5c4c.html

However an adsl2 router would be the best choice.

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elias.manchon · ‎10-24-2009

You want to me that I update my firmware with the last versiÃ³n, it would support ADSL2+?.

Thanks

paolo bevilacqua · ‎10-24-2009

No, it would not.