AP 'x' disassociated from Controller 'x.x.x.x'.

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Oct 23rd, 2009
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Apologies in advance for the cross-post as this is also on the general board but I think this board is more appropriate for the type of question I was asking.


The alarm on Cisco's WCS is going off for the interface .11b/g and .11a going down. It also has an alarm going off with: AP 'x' disassociated from Controller 'x.x.x.x'. These three alarms are for the same AP. Whenever I go the "Alarms" section of WCS, they are generally refreshed with the most current time. Does this mean that the problem is intermittent or constant? I'm relatively new to the wireless game. Looking for basic troubleshooting steps. Thanks in advance.

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George Stefanick Fri, 10/23/2009 - 16:13
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When an AP goes offline it will generate 3 alerts 1 - for the ap, 1 for the 802.11g radio, 1 for the 802.11a radio.


Based on your question, it sounds to me its offline.


Perhaps the ap lost switch connectivity, power or something else.

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