I have Sipura SPA 2100 Serial No 88013SW00759. I tried calling support but they can't recognize serial no.
I get network connection as disconnected. I tried to check IP using IVR menu and don't get any prompt. I think firmware
on this unit is corrupted. How do I reset to factory default if IVR menu doesn't come.
This unit I got it from ISP who is no longer in business. I got the passwords long time back by paying them money. I am scrared to do factory
reset which will put original password back (I removed provision tab).
Can you tell what I need to do to get this device running again.
1) Do I need to do factory reset or device reset. How can I do if IVR doesn't work.
2) Do I need to do firmware upgrade. I can't connect as interface doesn't come up.
Let me know how to proceed.
Thanks in advance,