i delete the flash memory!!! help me.

Unanswered Question
Oct 19th, 2009

by mistake I deleted the flash memory  I reinstalled the IOS in order to install the  software package UC520-7.0.3.zip

the problem is when I attempt to upgrade using the  Cisco configuration asistant application in the 49 per cent of the ipgrade proccess the installation failded indicating the following error:

Backup of CUE configuration and data failed.

Software upgrade for CUE module failed.

any help will be good


Daniel Rojas

Hewlett-Packard telecom

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Saurabh Verma Wed, 10/21/2009 - 05:51

Hi Daniel,

You may have an FTP server running because of which CCA is not able to backup the configuration. Can you capture the complete application log for upgrade?



darojas16 Fri, 10/23/2009 - 13:54

it is the error!!

picture 1 :i not have a FTP server running!!!

i select the option IOS, and this happens

Steven Smith Fri, 10/23/2009 - 13:58

Can you open up a command prompt and post the results of a netstat -an?


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