Kirk/Polycom wireless server with CCME, coverage defect on handset

Unanswered Question
Oct 26th, 2009

Hello,

One of our customer have a CCME 7.1 with a Kirk/Polycom IP DECT infrastructure.

The Kirk infrastructure is made of 3 Wireless servers 600v3 and handset type 4020.

All Wireless servers have skinny license and one have a multi-cell license, this one is defined as SyncMaster and Ip master for the whole.

We have the following defect:

Sometime, handsets lost the radio coverage, they start to "beep" and it seems that they have no radio coverage anymore.

This happens even if the phone is not use, on a table, at two meters of a wireless controler.

After about 10 seconds, it is working again.

We have the version 09-60700.87 of code installed on Wireless server.

Thanks for your help.

Best regards

I have this problem too.
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sun_sazanov Thu, 02/18/2010 - 07:37

Hi.

I can not set ccme and KIRK  Wireless server. Can you send me the configuration cme. slava.sazanov @ gmail.com.

Thnx

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