Problems with International Calls

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I am setting up a site for a client in Australia. I have the gateway running MGCP. Inbound, local, and long distance calls are working but when I make International calls I receive the following error on my q931 debug. Information element not implemented. The local Telco is little to no help with information. Any advise would be greatly appreciated.

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CHRIS CHARLEBOIS Mon, 10/26/2009 - 09:40
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Can you post the Q931 debug output here? That may help with the diagnosis. And are you setting the ISDN plan and type manually using a isdn map command? Can you post your config, or at least the config snippets for the serial interface, the voice-port, and the dial-peer?

CHRIS CHARLEBOIS Mon, 10/26/2009 - 12:16
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I would suggest setting the ISDN dialplan and type. From interface config mode on S0/0/0:15, enter the following command:

isdn map address 0011T plan isdn type international

Right now, from the Q931 info, it's coming up as unknown/unknown, which is fine for some providers, but it's possible that your INTL LD carrier doesn't like it.

Tommer Catlin Mon, 10/26/2009 - 10:02
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What are your Route Patterns set at for international calls?




Tommer Catlin Mon, 10/26/2009 - 10:07
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yeah. to many zeros there. The telco only needs 011 for international calls.

Easy test, try dialing 0011 and the int number from your cell phone.... what do you get? Busy..


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