Presence Search

Unanswered Question
Oct 26th, 2009

Is there a way to stop presence from picking up computer names when you search for a user to add to contacts?

I have this problem too.
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chevymannie Tue, 10/27/2009 - 12:04

No joy. My search context is the root of my domain because our OU structure isn't standard by any means. Could it have something to do with that or the version of Presence (7.0.4)?

htluo Tue, 10/27/2009 - 12:24

It has nothing to do with CUPS. It totally depends on CUPC. If you're running CUPC 7.0.2 (like most of the customers out there), it will work (and has to work). If it doesn't, open a TAC case.

Michael

chevymannie Fri, 10/30/2009 - 07:55

Will TAC help me out if I don't have support on the software, but I do on the hardware?

pwalenta Fri, 10/30/2009 - 09:42

You could try abbreviating the search base to this:

DC=acme,DC=com;&(objectclass=user)

chevymannie Tue, 11/03/2009 - 11:42

That's exactly what I have in my search base and it doesn't work. I have a TAC case open now and they're looking into it.

chevymannie Wed, 11/04/2009 - 09:53

Well I figured out a work around for our OU structure. I just went in to the OUs that hold our computer objects and denied the CUPS LDAP account access. Thanks for the suggestions though guys.

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