CCM backup failed.

Unanswered Question
Oct 27th, 2009

There are Publisher (CCM1) and Subscriber (CCM2) servers with CUCM6.

There are some message at CW syslog collector:

DRF sftp operation has failed. Reason:Unable to access SFTP server. App ID:Cisco DRF Master Cluster ID: Node ID:ccm1

DRF Backup or Restore process has failed. Reason:Unable to access SFTP server. App ID:Cisco DRF Master Cluster ID: Node ID:ccm1

When I go to Disaster Recovery System in CUCM -> Backup Status I see:

...

Percentage Complete: 55%

...

all lines with CCM1 is SUCCESS while

all lines with CCM2 is Unable to contact server. Master or Local Agent could be do

Both CCM1 and CCM2 are in the same subnet. I can ping both of it.

How to fix it ?

I have this problem too.
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vyacheslav.k Wed, 10/28/2009 - 19:11

There are only following groups of services in serviceability:

CM Services

CTI Services

Database and Admin Services

Performance and Monitoring Services

Security Services

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