7975 phone will not register

Answered Question
Oct 27th, 2009
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Hi,


I can't get a phone to register to the UC500, did a factory reset and get the following errors;


072214: Oct 27 13:40:52.934: TFTP: Looking for CTLSEP001E7AC3C375.tlv

072215: Oct 27 13:40:53.074: TFTP: Looking for SEP001E7AC3C375.cnf.xml

072216: Oct 27 13:40:53.154: TFTP: Looking for XMLDefault.cnf.xml

072217: Oct 27 13:40:53.246: TFTP: Opened flash:/its/XMLDefault.cnf.xml, fd 10, size 3319 for process 170

072218: Oct 27 13:40:53.262: TFTP: Finished flash:/its/XMLDefault.cnf.xml, time 00:00:00 for process 170

072219: Oct 27 13:40:54.447: New Skinny socket accepted [2] (16 active)

072220: Oct 27 13:40:54.447: sin_family 2, sin_port 16037, in_addr 10.2.2.50

072221: Oct 27 13:40:54.447: skinny_add_socket 2 10.2.2.50 16037

072222: Oct 27 13:40:54.459: StationRegisterReject sent on socket 8 text No configuration entry for phone



Thanks,
Eivind
Correct Answer by Steven Smith about 7 years 9 months ago

Can you post your config?

Can you post a show ephone register?


Is auto reg enabled?  How many phones do you have on this system?

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Correct Answer
Steven Smith Tue, 10/27/2009 - 09:57
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Can you post your config?

Can you post a show ephone register?


Is auto reg enabled?  How many phones do you have on this system?

Eivind Jonassen Wed, 10/28/2009 - 13:08
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Steven,


auto reg was not enabled. That fixed the issue :)


Thanks,

Eivind

milkboy33 Mon, 05/13/2013 - 13:29
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Something important to note. Once you re-enable auto phone reg any phone you plug into the network without an ephone configuration will be allowed to register with the system. If this is not your intent, as the error log just means you don't have an ephone configuration for this phone with this MAC Address, then simply create a new or update an ephone  xx.

paolo bevilacqua Mon, 05/13/2013 - 13:33
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milkboy33 wrote:


Something important to note. Once you re-enable auto phone reg any phone you plug into the network without an ephone configuration will be allowed to register with the system. If this is not your intent, as the error log just means you don't have an ephone configuration for this phone with this MAC Address, then simply create a new or update an ephone  xx.


You're replying to a 4 years old thread, about which the OP has likely moved on by now.

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