RTGD for UCCX 7.x

Answered Question
Oct 27th, 2009
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customer was to show some real time stats in a RTGD format "wall board" such as call in queue etc...

Correct Answer by James Hawkins about 7 years 7 months ago

If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.


If you want something commercial check out the following options:


http://www.checkmate.com/contact-center-dashboards/

http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm

http://www.vsr2.com/Wallboard.html


Please rate if helpful.

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Overall Rating: 5 (3 ratings)
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Correct Answer
James Hawkins Tue, 10/27/2009 - 12:37
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  • Blue, 1500 points or more

If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.


If you want something commercial check out the following options:


http://www.checkmate.com/contact-center-dashboards/

http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm

http://www.vsr2.com/Wallboard.html


Please rate if helpful.

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