RTGD for UCCX 7.x

Answered Question
Oct 27th, 2009

customer was to show some real time stats in a RTGD format "wall board" such as call in queue etc...

I have this problem too.
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Correct Answer by James Hawkins about 7 years 1 month ago

If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.

If you want something commercial check out the following options:

http://www.checkmate.com/contact-center-dashboards/

http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm

http://www.vsr2.com/Wallboard.html

Please rate if helpful.

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Overall Rating: 5 (3 ratings)
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Correct Answer
James Hawkins Tue, 10/27/2009 - 12:37

If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.

If you want something commercial check out the following options:

http://www.checkmate.com/contact-center-dashboards/

http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm

http://www.vsr2.com/Wallboard.html

Please rate if helpful.

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