- Silver, 250 points or more
I`m trying to create a call handler "Wlcome to xyz press 1 for number salse , press 2 to call ......
When I press 1 or 2 it states that "the extension is unavialable"- any ideas. I checked the restriction table and the call is allowed "* allowed" I`ve done this with full Unity but struggling with Connection - has anyone got a step by step guide. Also is it best to set the DN into UC as a CTI RP?