Zebra Printer can not connect with static IP Address to WLC

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Oct 27th, 2009
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I have some Zebra printer with static IP Address, they are unable to connect to the WLAN, but if I enable DHCP required, the connect. In the WLAN configuration, I'm permiting static IP Address asignment.

Any ideas?

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weterry Tue, 10/27/2009 - 22:35
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Is the problem that it doesn't associate/authenticate, or that you can't talk to it once it does?

Check out http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008084f13b.shtml

The troubleshooting section talks about passive devices (like printers) and that a work around is to implement mac filtering and define a mac filter with ip address on the WLC. Funny thing is that the example even says "zebra_printer".... so you might want to create a new wlan for your printer and do mac filtering (just make sure you define a mac filter with the IP address of the zebra printer).... maybe this will help?

mike_perish Thu, 10/29/2009 - 08:13
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I worked on this issue for about 4 months before we got a resoultion.

You can talk to Zebra support about SR#555892 from December of 2006 about this issue.

I received a custom firmware from Zebra with special installation instructions in order to get the printers working properly.

They may have a better workaround in place, we have since discontinued our use of those printers.


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