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LMS 3.1 Inventory Collection failing

chris.mcgarrah
Level 1
Level 1

‎10-27-2009 09:53 AM

Inventory collection is failing for several devices. Message is "Device Collection Failed." I am posting IC_Server.log One example device is 10.69.130.57. Thanks.

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4 Replies 4

Joe Clarke
Cisco Employee
Cisco Employee

‎10-27-2009 10:00 AM

I don't see this device. Run a new inventory collection job for this device, then post the new, complete IC_Server.log along with a show tech from this device.

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chris.mcgarrah
Level 1
Level 1
In response to Joe Clarke

‎10-27-2009 11:50 AM

show tech and new IC_server.log attached

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Joe Clarke
Cisco Employee
Cisco Employee
In response to chris.mcgarrah

‎10-27-2009 11:52 AM

This is CSCsx58694. A patch is available from TAC for RME 4.2, but the recommended fix is to upgrade to LMS 3.2.

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chris.mcgarrah
Level 1
Level 1
In response to Joe Clarke

‎10-27-2009 12:57 PM

Thank you I've requested fix from TAC.

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