MOH not working.... Help required.

Answered Question
Oct 27th, 2009

Hi,

MOH is not working when I place a call on hold and also during transfers. Checked in the Media Resources and the config seems to be working fine. Is there anywhere that I need to check apart from Media Resources. I have a Call Manager 6.1(2) system.

I have this problem too.
0 votes
Correct Answer by James Hawkins about 7 years 2 months ago

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (1 ratings)
Loading.
Guilherme Henri... Tue, 10/27/2009 - 10:53

Hi,

What is the call flow ? internal to pstn ? site to site ? MOH server's are registered ?

Do you hear a fast beep or deadly silence?

Never work or suddenly stopped working?

Correct Answer
James Hawkins Tue, 10/27/2009 - 12:26

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

sandeepontop Tue, 10/27/2009 - 21:29

Thanks guys for the info.. I restarted the MOH Servers and the issue was resolved. Restarting did the trick. Once again thanks for your timely help !!!

Actions

This Discussion