Solved: MOH not working.... Help required.

sandeepontop · ‎10-27-2009

Hi,

MOH is not working when I place a call on hold and also during transfers. Checked in the Media Resources and the config seems to be working fine. Is there anywhere that I need to check apart from Media Resources. I have a Call Manager 6.1(2) system.

James Hawkins · ‎10-27-2009

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

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Guilherme Henrique Villarinho · ‎10-27-2009

Hi,

What is the call flow ? internal to pstn ? site to site ? MOH server's are registered ?

Do you hear a fast beep or deadly silence?

Never work or suddenly stopped working?

Guilherme Henrique Villarinho www.avvid.net

James Hawkins · ‎10-27-2009

Also if you have configured MoH to use multicast make sure the network is set up to support multicast traffic.

Also check your MRG's and MRGL's.

sandeepontop · ‎10-27-2009

Thanks guys for the info.. I restarted the MOH Servers and the issue was resolved. Restarting did the trick. Once again thanks for your timely help !!!