7915, lights stuck on amber

Unanswered Question
Oct 27th, 2009

Hi, I am putting a 7915-add on on a 7962 telephone, programmed phone but the lights are stuck on amber on the add on and the lines that I programmed are not on the diplay. Any ideas? The 7962 is fine and working , its just the add on.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
pncvic0925 Wed, 10/28/2009 - 10:23

I opened a TAC case, On CUCM 6.1.2 base version there's a bug (bug ID CSCsr47975) that will prevent 7915/16 from working properly. To fix this bug, we'll have to apply a patch to CUCM. Having my design guys look at first to see if anything will be affected by using this patch.


This Discussion