Hi, I am putting a 7915-add on on a 7962 telephone, programmed phone but the lights are stuck on amber on the add on and the lines that I programmed are not on the diplay. Any ideas? The 7962 is fine and working , its just the add on.
I opened a TAC case, On CUCM 6.1.2 base version there's a bug (bug ID CSCsr47975) that will prevent 7915/16 from working properly. To fix this bug, we'll have to apply a patch to CUCM. Having my design guys look at first to see if anything will be affected by using this patch.
Getting Started
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: