10-27-2009 10:28 AM - edited 03-13-2019 06:43 PM
Hi, I am putting a 7915-add on on a 7962 telephone, programmed phone but the lights are stuck on amber on the add on and the lines that I programmed are not on the diplay. Any ideas? The 7962 is fine and working , its just the add on.
10-28-2009 08:33 AM
Which firmware do you have on the 7962 ?
10-28-2009 10:23 AM
I opened a TAC case, On CUCM 6.1.2 base version there's a bug (bug ID CSCsr47975) that will prevent 7915/16 from working properly. To fix this bug, we'll have to apply a patch to CUCM. Having my design guys look at first to see if anything will be affected by using this patch.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide