Auto attendent

Unanswered Question
Oct 28th, 2009

Hi

    My company want to have coustom recorded message to be played when ever any body calls to company's general number,so i have

    recorded the company's welcome message and uploaded under AA  welcome prompt with default script of aa-sample1.aef so when ever

   any body calls to company's general number its playing welcome message recorded my me followed by default message(with lady's voice) which say that

   "press 1 for dail-by number 2 for dial-by name and 0 for operator ".So my comany don't this lady voice to played so how do i do

    ths.

Thanks

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Saurabh Verma Wed, 10/28/2009 - 06:14

The dial by name prompts are integrated in the system and cannot be modified. BTW, have you tried using CCA to configure the Auto Attendant? It has a lot more features than the sampleaa.aef script.

-Saurabh

Actions

This Discussion