CM 6.1 a kind of abbreviate dialing

Unanswered Question
Oct 28th, 2009

Hello All,

I have 7 digits extensions, all started with 111 and I want that when a user dials XXXX call manager change it to 111XXXX. (In another partitions/site I have 222 and so on). I have tried to use a translation pattern XXXX that prefix 111 to called, but when I dial anything it matches in the first 4 digits and apply this translation pattern. Do you now a way to do this? Many thanks in advance.

I have this problem too.
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Jaime Valencia Wed, 10/28/2009 - 09:38

If all of them are IP phones in same cluster then only way is TPs, if you're reaching phones via a GW, ICT, etc you can prefix the numbers in the route pattern.

Unless you're running CUCM 7.X where the checkbox for urgent priority can be unchecked that's the default behavior for TPs.

If you can't uncheck the urgent priority the only option is to create the translation patterns as exact as possible and not just XXXX to avoid matching something else.

ie if you use 9 for outside calls exclude it from the TP.



if this helps, please rate


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