Callmanager server rebooted unexpected two days

Unanswered Question

Hi All,

We have a remote office with a Cisco Callmanager cluster ( 1 Pub and 2 Subs), where the this week the two SUBs servers has been restarted in two time or more times without a network issue, the cluster support about 300 phones and it is interconnected with an IPCC enterprise solution remotely.


The CCM4.3sr1 is over Microsoft server 2003 SP1 with 2GB of RAM and 2.33Ghz


SJOCMSUB1

10.10.2.3

10/28/2009

6:06:35

EventLog

The previous system shutdown at 4:04:04 AM on 10/28/2009 was unexpected.

SJOCMSUB1

10.10.2.3

10/27/2009

22:49:02

EventLog

The previous system shutdown at 10:49:02 PM on 10/26/2009 was unexpected.

SJOCMSUB1

10.10.2.3

10/26/2009

17:28:25

EventLog

The previous system shutdown at 5:28:25 PM on 10/26/2009 was unexpected.

SJOCMSUB1

10.10.2.3

10/22/2009

17:18:28

EventLog

The previous system shutdown at 5:18:28 PM on 10/22/2009 was unexpected.

SJOCMSUB2

10.10.2.2

10/25/2009

4:29:35

EventLog

The previous system shutdown at 4:29:35 AM on 10/25/2009 was unexpected.

SJOCMSUB2

10.10.2.2

10/21/2009

15:12:46

EventLog

The previous system shutdown at 3:12:46 PM on 10/21/2009 was unexpected.

Please your suggest

Regards

Andres





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gogasca Wed, 10/28/2009 - 08:56
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Hi Andres,


It is strange that 2 servers reboot around for similar days in a row.

Are they running on the same power distribution unit and UPS circuit.?

Which type of Hardware

Any Power supply alarm errors?

You may engage TAC for further troubleshooting

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