10-28-2009 06:27 AM - edited 03-15-2019 08:16 PM
Hi All,
We have a remote office with a Cisco Callmanager cluster ( 1 Pub and 2 Subs), where the this week the two SUBs servers has been restarted in two time or more times without a network issue, the cluster support about 300 phones and it is interconnected with an IPCC enterprise solution remotely.
The CCM4.3sr1 is over Microsoft server 2003 SP1 with 2GB of RAM and 2.33Ghz
SJOCMSUB1
10.10.2.3
10/28/2009
6:06:35
EventLog
The previous system shutdown at 4:04:04 AM on 10/28/2009 was unexpected.
SJOCMSUB1
10.10.2.3
10/27/2009
22:49:02
EventLog
The previous system shutdown at 10:49:02 PM on 10/26/2009 was unexpected.
SJOCMSUB1
10.10.2.3
10/26/2009
17:28:25
EventLog
The previous system shutdown at 5:28:25 PM on 10/26/2009 was unexpected.
SJOCMSUB1
10.10.2.3
10/22/2009
17:18:28
EventLog
The previous system shutdown at 5:18:28 PM on 10/22/2009 was unexpected.
SJOCMSUB2
10.10.2.2
10/25/2009
4:29:35
EventLog
The previous system shutdown at 4:29:35 AM on 10/25/2009 was unexpected.
SJOCMSUB2
10.10.2.2
10/21/2009
15:12:46
EventLog
The previous system shutdown at 3:12:46 PM on 10/21/2009 was unexpected.
Please your suggest
Regards
Andres
10-28-2009 08:56 AM
Hi Andres,
It is strange that 2 servers reboot around for similar days in a row.
Are they running on the same power distribution unit and UPS circuit.?
Which type of Hardware
Any Power supply alarm errors?
You may engage TAC for further troubleshooting
11-07-2009 04:17 PM
what was the fix please ?
11-07-2009 06:54 PM
it was electrical issue that affected the servers run correctly.
I restarted both servers and then the issue was solved.
Regards
A
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: