Maximum Number of System Scripts

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Saurabh Verma Thu, 10/29/2009 - 05:57

There isn't a workaround, you will be required to delete one of the scripts. Can you share the 4-script requirement? Is that not something we can cover using the default scripts packaged with the system (AA_transfer.aef and AA_SBCS_v02.aef)?

-Saurabh

Saurabh Verma Thu, 10/29/2009 - 10:22

You can use the same script to create multiple auto attendants. BTW, you should be able to configure operator and operator's voicemail (direct transfer to voicemail) using CCA 2.1 or later. CCA uses the AA_SBCS_v01.aef script that allows you to define options from 0-9, #, *, it also offers different options for business hours and after-hours - the only limitation being that CCA allows you to configure 3 AAs, not 4 as required by you, although note that the system supports 5 AAs.

Maybe you can configure 3 AAs using CCA and then see how it configured on the system and accordingly add the 4th one. Will see if we can increase the limit on CCA.

-Saurabh

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