Good Morning All,
I have a client setup with an RVS4000 VPN router at his office (comcast cable internet) and a WRV210 VPN Router with wireless at his home (cox cable internet).
The VPN has been up and running for about 6 months, with occasional dropouts requiring a reboot of both endpoints to re-establish the VPN.
The WRV210 at his home recently "died", requiring a replacement. The client did the swap himself and called in to Small Business support (?) where they walked him through the router setup. As of this morning when I checked, the VPN is connected, but I cannot ping between the internal interface on OFFICE to the internal interface on HOME.
I'm in the process of removing the IPSEC entry on the RVS4000 (apparently no option to remove an entry on the WRV210!!!) and disabling/creating new entry on the WRV210.
Any thoughts out there on how to proceed with troubleshooting this?
Cisco SMB Select
I would look at your setting on the tunnel, can you check the local and remote LAN IP to make they read X.X.X.0
Let me know if this is the problem, if not call back to the SBSC to resolve the issue