10-28-2009 12:06 PM - edited 03-06-2019 08:21 AM
Hi,
we had the following message error during the boot up of one switch 3550:
%SW_VLAN-4-VTP_INTERNAL_ERROR: VLAN manager received an internal error 4 from vtp function vtp_get_domain_info: No such domain
-Traceback= 935ABC 936208 FEF940 231434 236728 231784 237200 139BE04 139BE80 236EE4 2355C4 2368B4 3CE878 2EB90C 2EBF4C C05EC
The error appeard also in other switch that is configured in hsrp with this one.
Here is the show vtp status and show vtp counters.
1#sh vtp status
VTP Version : running VTP1 (VTP2 capable)
Configuration Revision : 32
Maximum VLANs supported locally : 1005
Number of existing VLANs : 29
VTP Operating Mode : Server
VTP Domain Name : ter
VTP Pruning Mode : Disabled
VTP V2 Mode : Disabled
VTP Traps Generation : Disabled
MD5 digest : 0x6C 0x85 0xAA 0x6A 0x07 0x6C 0xD0 0x0A
1#sh vtp counters
VTP statistics:
Summary advertisements received : 888
Subset advertisements received : 0
Request advertisements received : 0
Summary advertisements transmitted : 861
Subset advertisements transmitted : 0
Request advertisements transmitted : 0
Number of config revision errors : 0
Number of config digest errors : 0
Number of V1 summary errors : 0
VTP pruning statistics:
Trunk Join Transmitted Join Received Summary advts received from
non-pruning-capable device
---------------- ---------------- ---------------- ---------------------------
Po1 0 0 0
Gi0/1 0 0 0
Gi0/2 0 0 0
Gi0/3 0 0 0
Gi0/4 0 0 0
Gi0/5 0 0 0
Gi0/6 0 0 0
Gi0/7 0 0 0
----------------------------------------------------------------------------------------------------------
2#sh vtp status
VTP Version : running VTP1 (VTP2 capable)
Configuration Revision : 32
Maximum VLANs supported locally : 1005
Number of existing VLANs : 29
VTP Operating Mode : Server
VTP Domain Name : ter
VTP Pruning Mode : Disabled
VTP V2 Mode : Disabled
VTP Traps Generation : Disabled
MD5 digest : 0x6C 0x85 0xAA 0x6A 0x07 0x6C 0xD0 0x0A
2#sh vtp counters
VTP statistics:
Summary advertisements received : 655
Subset advertisements received : 0
Request advertisements received : 0
Summary advertisements transmitted : 667
Subset advertisements transmitted : 0
Request advertisements transmitted : 0
Number of config revision errors : 0
Number of config digest errors : 0
Number of V1 summary errors : 0
VTP pruning statistics:
Trunk Join Transmitted Join Received Summary advts received from
non-pruning-capable device
---------------- ---------------- ---------------- ---------------------------
Gi0/2 0 0 0
Gi0/3 0 0 0
Gi0/4 0 0 0
Gi0/5 0 0 0
Gi0/7 0 0 0
Po1
Anyone has ideia of what can be the problem here?
Thank you.
Best regards.
10-28-2009 12:17 PM
Can you please attach your show version. This is a bug most likely or a corruption of vlan.dat.
Try deleting vlan.dat and rebooting see if the messages goes away.
10-28-2009 12:28 PM
Thank you for your reply.
Here goes the show ver:
------------------ show version ------------------
Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version 12.2(50)SE3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 22-Jul-09 07:25 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x013F05DC
ROM: Bootstrap program is C3550 boot loader
ab-lan1-gw uptime is 5 minutes
System returned to ROM by power-on
System restarted at 23:05:15 PWT0PST Tue Oct 27 2009
System image file is "flash:c3550-ipservicesk9-mz.122-50.SE3/c3550-ipservicesk9-mz.122-50.SE3.bin"
I tryed to found any bug on this but without success.
Do you think that the vlan.dat it's corrupted in both the switches?
Best regards.
10-28-2009 12:40 PM
There is no bug filed for this version of code.
Is this traceback happening on both? or just one of them?
Can you try to remove your vlan.dat. Make sure to save your vlans as you will have to re-enter them.
10-28-2009 01:20 PM
It's happening on both.
Can the reason of this be that both switches are configured as vtp servers, in the same domain and with currently they have the same revision number?
10-28-2009 01:28 PM
its ok for both to be servers. revision matches that means they are up to date and vtp communication is OK.
10-28-2009 02:20 PM
true...
so the best for now it's proceed with the delete of the vlan database.
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