- Bronze, 100 points or more
When our customer uses their EditDial softkey to return a missed or received call, the cursor put them at the end of the 10 digit number string ? Most handsets have the cursor at the start of the digits so they can simply press 9 and call from there. With the cursor at the end, you have to back arrow to the beginning to add the leading 9 - what a pain !
Is there a way to adjust or modify this in the 525's settings? I cannot seem to find any info on it in the 525 manual I have...
Just create the translation rules for this, it can not be done (Well not that i am aware of since the last answer i got) and everyone complains about it so i just gave up and create rules so that it auto inserts the number there, could never understand why this needed to be done, Cisco phone systems are the first ones i have seen where you have to manually edit the number to be able to call it back :D
Just PM me stacey if you need help with creating the Translation rules and would be more then happy to try and work with you on this.