Upgraded the 4402 controller to version 6, gui doesn't work

Unanswered Question
Oct 28th, 2009

I upgraded the 4402 to version 6 by upgrading to 4.1.192 mesh and then to 6. I could see 4.1.192 but after upgrading I could not get into the gui. I could telnet in but that was pretty brutal. What did I do wrong?

thanks

Gary

I have this problem too.
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Robert.N.Barrett_2 Thu, 10/29/2009 - 04:28

Have you tried http:// and https://?

I know you don't want to hear this, but you may want to try blowing away the config (cold boot with a console cable attached, you'll see the prompt when it asks you to log on).

william.hostetler Thu, 10/29/2009 - 08:33

Actually when 6 installs it blows away the config. I had to come in and hook up the console cable. I usually hook one up to a laptop so I can always get to the controller but I didn't this time. I thought it was something I did but this controller proceeded to upgrade a controller in another building 20 miles away. The users complained they couldn't log in. When I got there and hooked up the console cable and rebooted version 6 got installed on there and the config was blown away. I had to tell it to boot from the secondary because I have some 1000 series APs still there. I had to recreate it and now everything is fine.

Gary

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