a call from 7970 is showing "Private"

Unanswered Question
Oct 29th, 2009

Hi All,

I am making intenal call from 7970 IP phone to another 7970 & other type 7960, 7940. It is showing "Private" instead of showing "username". Can anyone tell me what I need to do to solve this problem?

Thanks

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
MaungSanYu Thu, 10/29/2009 - 18:04

Hi HTH,

Do you mean translation pattern block the ID of 7970?

Why other types of IP phones 7960G, 7940 & 7911 call to each others & 7970 are not blocking the IDs?

Where do I need to check for that "Call Routing"?

Pls Advice.

thanks

MaungSanYu Thu, 10/29/2009 - 20:30

Hi HTH,

I already solve my problem. The problem was -When I add the new phone 7970 to the system, it add additional command "caller-id block" for the phone. I take out that command from that "ephone-dn". It is showing the user ID of the 7970 phone now.

Actions

This Discussion