Controlling Extension Mobility Device Profiles from an Application User

Unanswered Question
Oct 29th, 2009
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Hi, I have Verint call recording on CUCM 6.1. I can record extensions with DNs on the physical phones but when a user logs in with Extension Mobility the recording still shows the DN the phone had when not logged in. In CCM 3.1, I would associate the UPD with the JTAPI user, but CUCM 6.1 does not allow UDPs to be controlled by 'Application users'.


Help, please !

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