We have incoming calls going to an operator extension. The other users want to have the option to pick up incoming calls and see the caller-id on their phone. The problem is the other users do not want their phone to ring when an incoming call comes in. They just want to see the notification on their phone. I setup a button on their phones for the operator extension using a 's' for a silent ringer. The only problem is their phones show missed calls from the operator extension. There is no way to tell if the missed calls are from the operator extension or their own extension. Is there a better way to accomplish what I am trying to accomplish?