Outbound option dialing lists; how to increment them w/out overwrtting them

Unanswered Question
Oct 29th, 2009
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I have a dialer campaign, which is supposed to call callers who choose to be called back, every 20 minutes or so.

So, I want to be able to keep adding to the dialing list without replacing any "P" pending records.

Right now every time I drop a record file into the dialer all pending records get replaced with the latest import.


I'm running ICM 6.


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