Cisco IP Phone Agent problem

Unanswered Question
Oct 29th, 2009

Hi all,

I am trying to setup the IPPA service for IP Phones using UCCX 5. I went through all the steps but when I tried to use the service i got the following error : "Cannot connect to the IP Phone Agent service". I past the service url in my browser and got this :

<CiscoIPPhoneText>

<Title>Error</Title>

<Text>Cannot connect to the IP Phone Agent service.</Text>

<Prompt/>

-

<SoftKeyItem>

<Name>OK</Name>

<URL>Key:Services</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>

What 's wrong here.

Please advice.

Regards

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Aaron Harrison Tue, 05/18/2010 - 13:38

Hi

I would probably start with the logs in c:\program files\cisco\desktop\log (starting ippa* I think, or will have ippa in the filename).

Perhaps post those back....

Aaron

Please rate helpful posts...

Actions

This Discussion