SIP Proxy won't start - CUPS

Unanswered Question
Oct 29th, 2009

After uploading a Cert for outlook integration, the documentation said to restart the SIP Proxy and Presence Engine Service.... Since then - my SIP proxy won't start....


Any ideas.....?


admin:utils service start Cisco UP SIP Proxy

Service Manager is running

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]

Cisco UP SIP Proxy[STARTING]


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HEATH FREEL Thu, 10/29/2009 - 12:38

I have removed the Certificate I installed for the Outlook/Exchange integration as I have noticed that although I had chosen PresencEngine Trust as the Certificate Name it installed it as a sipproxy trust...


After removing this certificate I am able to start the SIP Proxy Service.


Then I went back and reinstalled this certificate. The Exchange Server status is good and the certificate is valid.


So, just to make sure everything is OK I went back and restarted the SIP Proxy - and it started....


Although the features of Presence are nice, this seems to me to be a very delicate system, with no room for error. I am not sure how anyone can make money from installing one of these. I am sure as I get more experience it will get easier but there are just too many little gotcha's.

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