callforward noan voicemail

Unanswered Question
Oct 29th, 2009

i cponfigure

the telephony service voicemail pilote 5100

and ephon-dn callforward noan 5100

but when i call the phone i wait for time and then i have no answer

I have this problem too.
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testeven Thu, 10/29/2009 - 17:53

Hi!

Are you using Unity or Unity Express? In case you use CUE, please refer to the document below and check your configuration:

--> Configuring Voice-Mail Access

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/integration/unity_exp/configuration/guide/cue_cme1.html#wp1077388

Make sure you don't have a duplicated dial-peer with the same destination-pattern for the voicemail pilot number and verify that

the timeout for the CFNA on the phones is not equal to the hunt group timeout. The timeout for the CFNA should be greater than

the hunt group timeout.

Regards,

Teresa.

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