We are trying to setup Abbreviated dialing. I have a user's phone and when they hit personal directory it goes right in.
When I'am on hook I dial 8 which coresponds to an abbreviated dial they set up in ccmuser, then I hit abbrdial but it gives me an error "number not configured". What could be the issue? It is a 7941, code is SCCP41.8-4-4S and I restarted the cisco call manager service, is there another service I might need to restart? Thanks