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Cisco Designated VIP,
2017 IP Telephony
I have a new install of uccx 7 and each time I try to logon a CAD agent I get " ID you entered wa snot found".
The user id can logon to ccmuser and appuser pages okay. I have even add standard cti enabled role to the rmjtapi user.
Does anyone know what I can do before i go the path of re-installing.